- 30 Moore Ave, Lindfield NSW 2070
- Receive your order within 24-48 hours of sending your script!
Explore below the most commonly asked questions our team at Compounding Chemist receive on a daily bases about our Pharmacy, and offerings!
Can’t find the answer you’re looking for? Give us a call:
A compounding pharmacy prepares personalised medications that are made to order, based on a prescription from your healthcare provider. These custom formulations are tailored to your specific needs—such as unique dosages, allergy-friendly ingredients, or alternative delivery forms (e.g. creams, liquids, or flavoured solutions).
Yes, in most cases, you will need a valid prescription from a registered Australian healthcare provider. This ensures the medication is safe, appropriate, and tailored to your needs. Some non-therapeutic or cosmetic compounds may not require a script—ask our pharmacists for details.
You might need a compounded medication if you can’t tolerate certain ingredients (like lactose or dyes), require a non-standard dose, need a medicine that’s no longer commercially available, or prefer a different form (like liquid instead of tablet). Compounding is especially helpful for children, elderly patients, and those with chronic conditions.
Yes—when prepared by a licensed Australian compounding pharmacist in a TGA-compliant facility, compounded medications are safe and effective. We follow strict regulatory guidelines and use pharmaceutical-grade ingredients sourced from reputable suppliers.
In many cases, yes. If a medication has been discontinued or is temporarily unavailable, we can often replicate it using the same active ingredients—provided a valid prescription is supplied. Speak to your doctor or pharmacist to confirm if compounding is an option.
Absolutely. We offer a variety of flavours designed to make medication more palatable for children and pets—including options like banana, strawberry, chicken, beef, and tuna. This can significantly improve medication adherence.
The shelf life of compounded medication varies depending on the ingredients and dosage form. Most compounded medicines come with a use-by date ranging from 14 to 90 days. Your pharmacist will provide specific storage instructions and expiry details with your prescription.
Yes, we specialise in compounding bioidentical hormone replacement therapy (BHRT) tailored to your body’s needs. We work closely with your healthcare provider to create formulations using oestrogen, progesterone, testosterone, and other hormones in the exact dosage and form recommended for you.
Most compounded prescriptions are prepared within 1 to 3 business days, depending on complexity and ingredient availability. Urgent prescriptions can often be prioritised—please contact us directly if you need a faster turnaround.
Compounded medications are not covered by the Pharmaceutical Benefits Scheme (PBS). However, some private health funds may reimburse a portion under Extras cover, depending on your policy. We recommend checking with your provider.
Yes, we offer a range of pet-friendly flavours to make medication more palatable. Options include chicken, beef, tuna, liver, banana, and more—depending on the species. This helps improve compliance for dogs, cats, and even exotic animals.
Yes. In Australia, veterinary compounded medications that contain Schedule 4 substances require a valid prescription from a registered veterinarian. Over-the-counter-style compounds may be possible in limited cases—check with our team.
Often, yes. If a veterinary medicine is no longer available or temporarily out of stock, we may be able to replicate it using pharmaceutical-grade ingredients, as long as we have a prescription from your vet.
Yes. We can customise medication into liquids, flavoured chews, pastes, capsules, transdermal gels (often applied to the ear), or even topical formulations—based on your pet’s needs and your vet’s recommendation.
Most veterinary compounds are prepared within 1 to 3 business days, depending on complexity and ingredient availability. We’ll confirm estimated turnaround times when you submit your script.
Yes—when performed by qualified pharmacists using veterinary-grade ingredients and following Australian compounding regulations. We compound with guidance from your vet to ensure correct dosing and species-appropriate ingredients.
Absolutely. We can adjust taste, texture, and form to suit fussy pets, and work with your vet to create a medication delivery method your pet will tolerate—such as a flavoured liquid or transdermal gel.
Yes. All compounded medications come with a specific expiry or “use by” date based on formulation, stability, and storage requirements. These typically range from 14 to 90 days. We label every product with clear usage instructions.
Yes, we regularly prepare highly specific doses for birds, reptiles, rabbits, guinea pigs, and other small or exotic animals. Your vet will specify the required strength, and we’ll compound accordingly for safety and accuracy.
Yes. We offer direct delivery to veterinary clinics across Australia. With your vet’s approval, we can also ship medications to pet owners at home. Fast, tracked shipping is available for urgent cases.
Yes, we can compound a wide range of dermatological products including creams, ointments, gels, lotions, and foams—customised to suit your skin type, condition, and preferences.
Absolutely. We compound treatments for acne, rosacea, and related inflammatory skin conditions using ingredients like azelaic acid, tretinoin, niacinamide, metronidazole, and others—based on your prescriber’s recommendations.
Yes. We can formulate medications without ingredients like fragrance, parabens, preservatives, lanolin, alcohol, or dyes. This is ideal for patients with sensitive or reactive skin.
You don’t need to see a dermatologist specifically—but a prescription is required from a registered healthcare provider (such as a GP or dermatologist) for any compounded skin medication that contains Schedule 4 ingredients.
In many cases, yes. If your skincare product has been discontinued or is no longer available in Australia, we may be able to recreate a similar formulation using the same active ingredients—provided we have a valid prescription.
Yes. One of the major benefits of compounding is that we can tailor the concentration of active ingredients based on your skin’s needs. This is particularly helpful when gradually adjusting to treatments like retinoids or hydroquinone.
Yes. We compound treatments for melasma, hyperpigmentation, and uneven skin tone, often using ingredients like hydroquinone, kojic acid, niacinamide, tretinoin, and vitamin C—formulated under prescription guidance.
Compounded skincare products typically have a shelf life of 30 to 90 days, depending on the formulation. Each product comes with a clear expiry date and storage instructions to ensure stability and effectiveness.
Yes. We take great care to formulate dermatology compounds using non-irritating bases and avoid unnecessary additives. If you have specific sensitivities, just let us or your prescriber know, and we’ll adjust the formulation accordingly.
Yes. We frequently compound child-safe formulations for conditions like eczema, dermatitis, fungal infections, and other paediatric skin concerns—always at age-appropriate doses and using gentle, child-safe bases.
Yes. We welcome referrals from pharmacists, GPs, and specialists. You can direct your patients to us with a valid prescription, and we’ll manage compounding, dispensing, and patient follow-up as needed.
Yes. We can accept transfers of compounded prescriptions, provided we receive all relevant documentation and confirm the original script is valid. Contact us to coordinate the transfer process securely.
A valid compounding script should include:
Patient’s full name and DOB
Drug name and strength
Dosage form (e.g. cream, capsule, liquid)
Quantity to supply
Directions for use
Repeats (if applicable)
Prescriber’s full details and signature
We’re happy to provide templates for common formulations.
Absolutely. We encourage pharmacists and prescribers to contact us to discuss ingredient options, strengths, dosage forms, or any special requirements. Our compounding team is here to support safe and effective prescribing.
Yes. We frequently compound medications that are discontinued, backordered, or unavailable in commercial form—including paediatrics, dermatology, HRT, and veterinary formulations.
Yes. We offer custom capsules, liquids, suspensions, creams, ointments, troches, transdermal gels, pastes, and more. We can tailor formulations based on patient age, condition, and tolerability.
Most prescriptions are prepared within 1–3 business days, depending on complexity and ingredient availability. Urgent cases can often be prioritised. Please call us to discuss if faster turnaround is required.
Yes. We maintain detailed records of all compounds and can provide documentation upon request, including ingredient sourcing, batch numbers, and compounding process notes—for regulatory or clinical review purposes.
Yes. All compounds are prepared in line with Pharmacy Board of Australia, USP (where applicable), and TGA-recognised standards. We follow rigorous quality control procedures and only use pharmaceutical-grade ingredients.
Yes. We regularly collaborate with pharmacies and prescribers to manage ongoing patient care—especially for chronic conditions, titration-based treatments, and follow-up supply planning. We’re happy to discuss shared care models.
Yes, we specialise in dermatology compounding for conditions like acne, eczema, psoriasis, hyperpigmentation, rosacea, and scarring. We tailor formulations in the appropriate strength and delivery method for each skin type.
Yes. We offer bio-identical hormone replacement therapy (BHRT) for both men and women, including oestrogen, progesterone, testosterone, DHEA, and thyroid support. All formulations are based on your prescriber’s recommendations and tailored to your needs.
Absolutely. We create child-friendly doses in flavours and forms suitable for infants and children—such as suspensions, syrups, or dissolvable tablets. Our paediatric compounds are carefully adjusted for age and weight.
Yes. We compound topical creams, gels, and transdermal preparations for managing acute and chronic pain, neuropathy, arthritis, and more—often with fewer systemic side effects than oral medication.
Yes. We provide veterinary compounding for dogs, cats, birds, horses, reptiles, and exotic animals. Customised doses, flavours, and forms (liquids, chewables, gels) can be prepared on prescription from your vet.
Yes. We compound treatments for reflux, IBS, Crohn’s disease, ulcers, and gut flora support—often in the form of suspensions, capsules, or slow-release powders based on your healthcare provider’s script.
Yes. We offer custom formulations for melasma, post-inflammatory hyperpigmentation, acne scars, and surgical scars using agents such as hydroquinone, kojic acid, niacinamide, retinoids, and compounded scar gels.
Yes. We compound mouthwashes, gels, and troches for oral thrush, mucositis, dry mouth, ulcers, and post-procedure pain. These are formulated for sensitive oral tissue and often used in dental or oncology care.
Yes. We offer custom support for fertility and women’s health—such as progesterone capsules, pessaries, estriol creams, and hormone blends, compounded under specialist direction to support IVF, menopause, or cycle regulation.
Yes. We can compound anti-ageing serums, prescription-grade retinoids, peptide creams, pigmentation correctors, and other cosmetic formulations tailored to your skin’s needs—available with a prescription when active ingredients require one.
